Library FAQs

There may be a number of reasons why you do not see the modules you selected to take in the Spring term or in the new academic year when you login to Moodle.

Before you can see your modules when you login to Moodle at the start of the teaching year/term, you'll need to have:

• selected your modules online, and
• had an academic approve your module selection online.

If you do not do either of the above, you will not be able to access your module sites on Moodle. Please see your department/programme administrator if you have this problem. You would not normally see a module on Moodle until a few weeks before it starts - this may be the end of September or mid-December, but are subject to change.

There is a new Moodle site for each year -  the "old" Moodle site remains available for at least 2 academic years as an archive, but new module sites are not created on it. 

You can contact Moodle Support for more assistance on 020 8392 5006, via email or click on the Question Mark icon at the bottom right of the page on Moodle.