Answered On Last Updated: Jan 17, 2025

I pressed print but nothing came out. What can I do?

Two printer with Print sign above the machinesIf you press print on the printer and nothing comes out of the printer, please contact a member of Library staff to see if they can help. If they cannot help or they are not available you will need to contact the IT Team by logging a ticket through the Service Desk (you will need to log in through the green button on the top right-hand corner, once you are in, click on Report an Issue). 

Alternatively, you can also log a ticket through Nest page via the link Get Help with an Issue.

For refunds, there is a different section in the Service Desk page, under Request a Service (IT- Printers & Toners - > Print Credit ). 

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Text for Library help (07723 954 232)
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Address:
The Library

University of Roehampton
Roehampton Lane
London
SW15 5SZ

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