Library FAQs

You need to log a request for Emergency IT Assistance on Service Desk. To do this, scroll to the bottom of the student portal and choose Service Desk, found under Report an Issue. From here, select 'View all Services' and pick 'Emergency Library IT Assistance'. Fill in the form as necessary and the IT team will get in touch with you personally. 

To stop this from happening we recommend regularly saving your work either on a USB or on OneDrive.