Answered On Last Updated: Jul 04, 2024

How has the British Library cyber-attack affected UR Library services?

Update 17/01/2024 

  • The main British Library catalogue, including details of our printed books, journals, maps, music scores and rare books is back online.
  • Access to the majority of the Library's key special collections – the archives, manuscripts and other unique items are due re-open for readers w/c 22nd January. 

Check the British Library blog or Twitter feed @BLpressoffice for more details on the current status of their services.  

The British Library are continuing to experience a major technology outage as a result of a cyber-attack. The outage is still affecting their website, online systems and services, as well as some onsite services, however the buildings are still open as usual. If you have an account with The British Library, they recommend that you reset your password. 

The outage is also affecting the turnaround time for requests for digitised book extracts and articles for materials that are not held in UR Library.  

Alternative UR Library Services 

Inter Library Loans – this service gives Roehampton students and staff (and not Alumni or partner institutions) the option of requesting books, book chapters and journals articles when we do not have them in the Library collection. The items are borrowed from U.K. and Ireland institutions and are supplied for free.    

Suggest a Book – if you are looking for a book which is not currently in our Collection but which you think would be useful to have in our Library, you can recommend it for purchase using the online request form

Scan & Send – an electronic document delivery service which allows you to request individual journal articles, book chapters, or pages from a book (up to 10%) from our print collections. This service is available to all students and staff. 

SCONUL Access -  is a scheme which allows many university library users to borrow or use books and journals at other UK academic libraries which belong to the scheme, or just the convenience of studying in a library closer to your home. It's completely free to join, so sign up online today.

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